Last Updated: 4/6/2026
Our Commitment To Privacy
Glades Grove LLC, doing business as Miami Landlord Self Help (“Miami Landlord Self Help,” “we,” “our,” or “us”), recognizes that privacy of your personal information is important. We have always taken steps to ensure the confidentiality of the information that we collect. We never sell or share your personal data with any third parties. We do not sell, and have never sold, your personal information. We are committed to privacy.
Here is information on what types of personal information we receive and collect when you visit and use Miami Landlord Self Help’s website, miamilandlordselfhelp.com (our “Website”), and how we safeguard your information.
This notice applies to all information collected or submitted on Miami Landlord Self Help’s Website.
The Information We Collect, How We Use It, and How To Remove Your Information
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described below without first receiving consent from you, and also providing you an opportunity to opt out, or otherwise prohibit such unrelated uses.
When You Purchase a Digital Product From Us
A digital product is a file (usually a template of a Word document) that you purchase from us for a price. The template products we sell are collectively called the “Digital Products.”
The personal information that users provide to purchase the Digital Products are:
- Name
- Email address
- Payment information
Here is how we use this information:
Name
When you purchase one of our Digital Products, we use the Name you provide only to greet you when we send you an emailed receipt. We have a legitimate interest in collecting this data since it’s required for us to communicate appropriately with you when sending a receipt of your purchase. This also allows us to facilitate you in case you want to request a refund of your purchased order. To opt out, do not purchase the Digital Products. If you have already purchased a Digital Product, and you want your Name deleted immediately, you can request the immediate permanent removal of your personal data by contacting us on our contact page, and please give the email address that you used to purchase a Digital Product, and we will permanently delete your personal data from our server.
Email Address
When you purchase a Digital Product, we collect an email address. We use that email address to deliver the Digital Product. We have a legitimate interest in collecting this email address since it’s required for us to deliver the Digital Product that you order. Such addresses are not used for any other purpose. To opt out, do not purchase the Digital Products. If you have already purchased a Digital Product, and you want your email address deleted immediately, you can request the immediate permanent removal of your email address by contacting us on our contact page, and please give the email address that you used to purchase a Digital Product, and we will permanently delete it from our server.
Payment Information
Miami Landlord Self Help does not store your payment card/wallet information at any time, nor do we have sight of any payment card/wallet details that you enter when paying for our Digital Product.
When you purchase a Digital Product, if you choose to pay for your order using a credit or debit card, or wallet such as Apple Pay or Google Pay, this payment information, and the total amount of payment, is sent directly to our third party payment services processor, Stripe, in accordance with a Data Processing Agreement between Miami Landlord Self Help and Stripe, whose headquarters are at 510 Townsend St, San Francisco, CA 94103, USA. We never see or store your card or wallet numbers but we are notified if the transaction succeeds or fails.
If you choose to pay for your order using PayPal, we never access your financial data. We are notified that a transaction has either succeeded or failed. We share with PayPal only the total amount of your payment.
We require Stripe and PayPal to maintain levels of security that are adequate and appropriate to protect your information in accordance with all applicable legislation.
Limitations Upon Rights to Delete Payment Data
Sales records and data (collectively, the “Payment Data”) held by our payment vendors (PayPal, Stripe) are retained by them for a minimum of 7 years, to comply with taxation/auditing laws. Payment Data will be deleted at the end of the provision by which storage of the Payment Data is required or authorized by Applicable Law.
Cookies on Purchase/Checkout Pages
We at Miami Landlord Self Help do not use cookies or web beacons. However, Stripe, our third party payment services processor, may use cookies only on the pages where you can purchase our Digital Products in order to prevent fraud and according to Stripe’s own privacy policy.
When You Leave a Comment on Comment Forms
Email Addresses on Comment Forms
When you submit a comment on our Website’s comment forms (collectively, the “Comment Forms”), we collect the email address that you enter (“Commenter’s Email Address”) and we store it along with your comment.
We collect your Commenter’s Email Address on the Comment Forms only to provide you with email notifications of comment responses (where you’ve specifically requested them). We do not pass this information to third parties, it is solely for notification purpose. Your Commenter’s Email Address is never displayed publicly on our Website. If you want your comments and Commenter’s Email Address deleted from our Website, you can request their permanent removal by contacting us on our contact page, and please give the email address that you used as the “Commenter’s Email Address.”
When You Contact Us on One of Our Contact Forms
Email Addresses on Contact Form
When you contact us on our contact page (the “Contact Forms”), the email address and message that you submit is directly sent to us via email. This email address and message is not stored in our database. We have a legitimate interest in collecting this email address since it’s required for us to reply to your message. We use your email address from the Contact Forms as a return email addresses, to reply to the message we receive from you. Such addresses are not used for any other purpose and we never share them with outside parties. The email message, along with the email address, are permanently deleted from our mailbox after twelve months from when we respond, and sometimes sooner.
When You Send Us A Regular Email
Email Addresses From Regular Email
When you send us a regular email, we use the return email addresses, from email that we receive, to answer the email we receive. Such addresses are not used for any other purpose and we never share them with outside parties. These email messages along with the email addresses are permanently deleted after twelve months from when we respond, and sometimes sooner.
Information We do NOT Collect
When You’re Just Visiting to Read and Not Shop
Cookies
We at Miami Landlord Self Help do not use cookies or web beacons. However, Stripe, our third party payment services processor, may use cookies only on the pages where you can purchase our Digital Products in order to prevent fraud and according to Stripe’s own privacy policy.
Other Things We Do Not Do
We at Miami Landlord Self Help do not implement any personal-data-based automated decision-making, and we do not collect the type of data that is subject to data portability rights.
Request Your Personal Information
If you have reason to believe that we have your personal information, you can request your personal information from us, and if we do have it, we will give you access to your data in the form of a copy of your personal data, as well as relevant information such as our lawful basis for having the data, how we use or process your data, how we safeguard it, how long we’ll store it, and any third parties whom we shared it with.
You can request your personal information on our contact page or email us at the email address listed at the bottom of this page, and please give the email address you used on our Website. If we cannot verify you by email, we will ask for a copy of a government-issued identification showing your date of birth, and another document showing your mailing address, in order to verify you before we can provide you with a copy of your personal information.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We store your data on a secure private server located in the United States of America. We practice Data Minimization techniques to safeguard your data.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Website from those we actually know are under the age of 13, and no part of our Website is structured to attract anyone under 13.
Your Rights
All users of our Website have all the rights described above, including the right to object to, restrict, or opt out of, our processing of your data, and the right to information about your data.
If we have any of your personal information, you have the right to access your data, which you can do by requesting your personal information, the steps of which are described above. You also have the right to have us erase your data (the steps of which are described above for each type of data). You also have the right to rectify your data, which you can do by contacting us at our contact information provided at the end of this notice.
How To Contact Us
Questions or concerns about this privacy notice can be sent to us on our contact page.